Tack TMI Malaysia, 6th February 2020
“Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”
This quote by Viktor Frankl resonates very well with anyone who is trying to improve his or her own impulse control.
As a leader, one could react to a situation just by listening to one side of the story. “Oh no why did you do that?” Not ideal! While at a rational level we know the significance of investigating both sides of the coin before making a decision. Sometimes you get emotionally hijacked however.
Leaders who understand how to manage their emotional triggers in the workplace have greater influence, develop greater trust and create higher performing teams. Examples of triggers in your work environment may include constantly changing priorities or missed deadlines. These triggers may cause you to feel frustration, anger, and anxiety. Learning how to effectively respond to a trigger takes practice.
Here are some quick techniques you can adopt in how you choose to respond to people and situations more positively, patiently and in a more mindful way.
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